👉Redesigning a legacy banking app to better serve real users — from seniors using PhonePe to students paying bills on the go.

👋 Context

During a recent visit to an Indian Bank branch, I noticed their official mobile app felt outdated and unintuitive. The experience made me reflect on how crucial it is for essential services like banking to feel reliable, simple, and human-friendly — especially in a country where digital literacy varies greatly.

💡 Why This Redesign

Many people I know — especially older relatives — often use apps like PhonePe simply because the official banking apps are frustrating. In contrast, apps like Google Pay and Paytm have become popular among students and adults due to their modern design and seamless UX.

This inspired me to rethink:

What if the Indian Bank app was built with today's users in mind?

🎯 Project Goal

To redesign the Indian Bank mobile app to be:

• Clean and clutter-free for older users
• Visually engaging and intuitive for younger users
• Fast, secure, and accessible across devices

All without overwhelming the user with unnecessary features or confusing flows.

🛠 My Role

• UX Research & Persona Creation
• Wireframing & UI Design (Mobile)